Conceptual Service Level Agreement Mechanism to Minimize the SLA Violation with SLA Negotiation Process in Cloud Computing Environment

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Narander Kumar
Surendra Kumar


Online service is used to be as Pay-Per-Use in Cloud computing. Service user need not be in a long time contract with cloud service providers. Service level agreements (SLAs) are understandings marked between a cloud service providers and others, for example, a service user, intermediary operator, or observing operators. Since cloud computing is an ongoing technology giving numerous services to basic business applications and adaptable systems to manage online agreements are significant. SLA maintains the quality-of-service to the cloud user. If service provider fails to maintain the required service SLA is considered to be SLA violated. The main aim is to minimize the SLA violations for maintain the QoS of their cloud users. In this research article, a toolbox is proposed to help the procedure of exchanging of a SLA with the service providers that will enable the cloud client in indicating service quality demands and an algorithm as well as Negotiation model is also proposed to negotiate the request with the service providers to produce a better agreement between service provider and cloud service consumer. Subsequently, the discussed framework can reduce SLA violations as well as negotiation disappointments and have expanded cost-adequacy. Moreover, the suggested SLA toolkit is additionally productive to clients so clients can secure a sensible value repayment for diminished QoS or conceding time. This research shows the assurance level in the cloud service providers can be kept up by as yet conveying the services with no interruption from the client's perspective


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Kumar N, Kumar S. Conceptual Service Level Agreement Mechanism to Minimize the SLA Violation with SLA Negotiation Process in Cloud Computing Environment. Baghdad Sci.J [Internet]. 2021Jun.20 [cited 2021Dec.4];18(2(Suppl.):1020. Available from:
Author Biography

Surendra Kumar, Babasaheb Bhimrao Ambedkar University (A Central University), Lucknow

Department of Computer Science

Research Scholar


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